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Online travel agents are drawing attention, but is it the case that the tide is turning towards direct booking? While the concept presents a conundrum, is there enough momentum behind it to cause a shift in buying habits?

Travellers want and expect a more personal experience, and the right serviced accommodation can certainly meet this need. But individually tailored options can do more than boost satisfaction and wellbeing, they can also deliver cost savings.

The serviced accommodation sector may be evolving at a fast pace, but a lack of perceived transparency continues to hold it back. We cast a critical eye on certain practices and consider the changes needed to overcome the problem.

It’s estimated that 80 per cent of business travellers suffer from high-stress levels, so what can global mobility managers do to lower stress and anxiety for their traveller employees? Matthew Holman, founder of Simpila, shares his insight, and we look at five areas for action.

A recent survey by Travelport found that better value, a seamless booking experience and smart technology were increasingly important for travellers in 2020. We look at how the serviced accommodation sector stacks up on each front and the new innovation that will revolutionise old processes.

The negotiations that surround a Request for Proposal for a corporate travel programme have long been regarded as complex, frustrating and inefficient. We consider the alternative, its benefits and why now is the right time to make changes.

When it comes to corporate accommodation, one size does not fit all. Millennials are today’s business travellers and by 2025 will represent some 75% of the workforce, and employers are starting to look at ways to answer the travel and accommodation needs of this element of their workforce. Personalisation is a must, taking the person …

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